R
Reflex · Reputation
Sunrise Care · Bengaluru
On the clock
Open complaint
Critical #SC-4821 · Billing dispute Whitefield

"Charged twice for the same lab panel and no one has called back in two days. This needs a senior to fix it."

Now with
Department head Zone head · East Bengaluru Regional head · Karnataka CXO · Sunrise Care
SLA remaining 3:12left 1:48left 0:24left Breached
4-hour resolution SLA · escalates one level up every breach
Escalation path
Department headDepartment head Billing · Whitefield
Zone headZone head East Bengaluru
Regional headRegional head Karnataka
CXOCXO Sunrise Care
Auto-surfaces the moment an SLA breaches — no chasing.