Lead Qualifier AI · A LeapHealth AI Agent

Qualify every enquiry, route the ready-to-book

For OPD and centre teams drowning in mixed enquiries, it scores intent and specialty fit so coordinators stop chasing dead leads.

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Trusted by India's most ambitious healthcare teams
DPDPA-aligned · ISO 27001 certified · Patient data hosted in AWS Mumbai
What changes when Lead Qualifier AI is on duty
26% → 41%
Enquiry to OPD
< 10s
Time to qualify
-60%
Lead leakage
The problem

What Lead Qualifier AI removes from your team.

01

Hot leads cool off.

A patient asks about a knee-replacement package on WhatsApp at 9pm. The coordinator sees it at 11am next day, and the patient has already called another hospital.

02

Coordinators chase ghosts.

Half the day goes to price-shoppers and wrong-specialty enquiries while genuine surgical leads sit unattended in a shared inbox.

03

Spend with no booking.

Meta and Google lead forms pour in, but nobody scores them, so high-CAC enquiries leak before anyone judges who is worth a call.

Scope of work

Tasks Lead Qualifier AI takes over from your team.

The repetitive human moments this agent absorbs — so coordinators focus on the work that needs a person.

Score
Read enquiry intent Match specialty fit Detect buying intent Flag price-shoppers Rank by booking odds
Route
Assign right team Pick matching doctor Apply round-robin Set sticky owner
Enrich
Resolve duplicate leads Tag lead source Update pipeline stage Log CAC by channel

Hands off to a human when intent is ambiguous or the case is clinically sensitive — it routes the lead to a coordinator with its notes attached.

How it works

Four capabilities, one agent.

Reads intent fast.

It scores each enquiry on buying intent and specialty fit the moment it lands, so coordinators see a ranked queue ordered by who is ready to book.

Touches: HealthPro · WhatsApp

Routes to the right desk.

It assigns each qualified lead to the matching specialty team or doctor using your round-robin, weighted, or sticky rules.

Touches: HealthPro · Leap OS

Cleans the record.

It resolves duplicate enquiries across channels, tags the source, and moves the lead to the correct pipeline stage automatically.

Touches: HealthPro · Meta Ads · Google Ads

Shows what converts.

It tracks enquiry-to-OPD conversion and cost per booked patient by channel, so you fund the campaigns that fill chairs.

Touches: HealthPro · Meta Ads · Google Ads
Before vs After

What changes when Lead Qualifier AI is in the loop.

Before LeapHealth
With Lead Qualifier AI
A 9pm cardiology enquiry waits in the inbox until late next morning.
It scores the enquiry at 9pm and routes it to the on-call cardiology desk.
Coordinators call every lead in order, hot and cold alike.
Coordinators work a ranked queue and call the ready-to-book first.
The same patient appears three times from WhatsApp, Meta, and a call.
It merges the three into one lead with the full source trail.
Nobody knows which campaign actually books surgeries.
It reports enquiry-to-OPD and cost per booking by channel daily.
Customer outcome

Our coordinators stopped working a shared inbox and started working a ranked list. The ready-to-book patients now reach the right specialty desk the same evening, and our enquiry-to-OPD has climbed every month.

Revenue Head · Multi-speciality hospital, Hyderabad · Illustrative
Get in touch

Put a qualifier on your enquiries

See it score and route your live enquiry flow on a short pilot. Tell us what you need; our team responds within one business day.

Submit Inquiry & Schedule Call
One-business-day response
No per-message charges
Volume tiers for chains
Real call, real numbers
FAQ

Common questions before a demo.

How long until it is live on our enquiry flow?
Most hospitals go live in two to three weeks. We connect your WhatsApp, ad lead forms, and HealthPro CRM, then tune scoring on your real enquiry history before it starts routing.
Does it work with our CRM and ad accounts?
Yes. It runs on HealthPro CRM and reads lead forms from Meta Ads and Google Ads, plus WhatsApp and web enquiries. Existing pipeline stages and assignment rules are reused, not replaced.
Where does our patient data sit, and is it secure?
Data stays in India on AWS Mumbai. The system is DPDPA-aligned, ISO 27001 certified, with role-based access and full audit logging on every lead action.
Can it read enquiries in Hindi and regional languages?
Yes. It scores and replies in Hindi, English, and major regional languages including Telugu, Tamil, Kannada, Bengali, and Marathi, and handles mixed-language WhatsApp messages.
Does it call patients on its own, or does staff stay in control?
It scores and routes automatically, but a coordinator owns every call. For ambiguous or clinically sensitive enquiries it hands off to a human with its notes attached.

Meet your Lead Qualifier

Give it a fortnight on your live enquiries and watch the ranked queue fill your OPD. Real workflows, no slideware.