OPD-to-IPD Conversion · A LeapHealth Solution

Track the funnel where revenue lives.

Surgeon × patient × package, every transition measured. Re-engage drop-offs before they're gone.

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See it in action

Inquiries become OPD, IPD and packages.

Trusted by India's most ambitious healthcare teams
DPDPA-aligned · ISO 27001 certified · Patient data hosted in AWS Mumbai
The problem

Where the OPD-to-IPD funnel leaks today.

Three things every hospital chain we talk to is fighting.

01

Funnel is invisible.

OPD-to-IPD conversion is anecdote, not number. "We think we're at 30%" — nobody's measuring per surgeon, per package.

02

Visiting consultants don't log in.

Surgeons see the patient, recommend admission, then leave. The verdict gets lost between consultation and follow-up.

03

Drop-offs never get re-engaged.

Patient who consulted but didn't book IPD just disappears. No trigger, no re-engagement, no recovery playbook.

The LeapHealth approach

Four capabilities to close the funnel.

Make OPD-to-IPD a first-class object — surgeon, patient, package.

First-class pipeline.

OPD-to-IPD tracked as a primary funnel. Surgeon × patient × package, every transition measured.

Powered by HealthPro · Leap OS

SPOC capture for surgeons.

Front desk relays the surgeon's verdict via WhatsApp. System updates the lead. Surgeons never log in.

Powered by HealthPro

Surgeon-specific re-engagement.

Patient drops after consult? Triggered re-engagement playbook per surgeon, per package, on the right cadence.

Powered by Care Manager AI

Revenue attribution.

Channel, campaign, surgeon, package — every booking attributed back to its source. Marketing finally has receipts.

Powered by Opportunity AI
Before vs After

What changes when an OPD patient leaves.

Before LeapHealth
With LeapHealth
OPD-to-IPD conversion is a guess.
First-class pipeline. Real-time conversion per surgeon, per package.
Surgeon's verdict lost between consultation and billing.
SPOC captures verdict on WhatsApp. System updates instantly.
Patients who don't book IPD just disappear.
Surgeon-specific re-engagement triggered automatically.
Customer outcome

What hospitals recover each quarter.

+16%
OPD-to-IPD conversion lift
₹3.4Cr
Revenue recovered (Q1, single centre)
100%
Surgeon verdicts captured (no logins)

OPD-to-IPD conversion is no longer guesswork. We see exactly which surgeons, packages, and channels drive admissions.

Founder · Mehta Healthcare
What powers this solution

Built on HealthPro, Leap OS, and three AI agents.

Product
HealthPro

WhatsApp-first CRM with SPOC workflow for visiting consultants.

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Product
Leap OS

Hospital OS that tracks visit, package, and admission.

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AI Agent
Care Manager AI

Surgeon-specific re-engagement playbooks.

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AI Agent
Opportunity AI

Revenue attribution from channel to package.

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Get in touch

Pricing tailored to your hospital chain.

HealthPro and the AI agents adapt to your channel mix and branch count. We deliver category-leading pricing with transparent line items. Tell us what you need; our team responds within one business day.

Submit Inquiry & Schedule Call
One-business-day response
No per-message charges
Volume tiers for chains
Real call, real numbers
FAQ

Common questions before a demo.

How does the SPOC workflow capture surgeon verdicts?
After OPD consultation, the front-desk coordinator sends a quick WhatsApp message with the surgeon's verdict ("recommended IPD admission," "OPD only," "specialist referral"). The system parses, updates the lead, and triggers the right follow-up. Surgeon never touches a screen.
Can we track conversion per surgeon?
Yes. Real-time dashboards show OPD-to-IPD conversion per surgeon, per package, per channel. Drill down by branch, specialty, time period.
What happens when a patient drops after the OPD consult?
Triggered re-engagement playbook based on surgeon, package, and patient profile. Family-aware messages over the next 7-30 days, escalating to coordinator if no response.
Does this work without Leap OS?
Best with Leap OS for clinical-side data. Without it, HealthPro's CRM-side data is enough to track conversion and trigger re-engagement; clinical context comes via SPOC.
Is the surgeon's verbal verdict legally captured?
WhatsApp messages are timestamped and stored as audit-trail records. Coordinators paraphrase the surgeon's verdict; final clinical record stays in your HMS.

See OPD-to-IPD conversion tracked end-to-end.

A 20-minute demo with your real specialties and surgeon mix. Watch the funnel come alive.