Patient Acquisition · A LeapHealth Solution

Capture every patient inquiry. Convert more to bookings.

Stop losing leads between Meta, Google, WhatsApp, and the front desk. AI agents respond in seconds. Built for India's multi-week, family-led buying cycle.

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See it in action

Every channel lands in one inbox.

Trusted by India's most ambitious healthcare teams
DPDPA-aligned · ISO 27001 certified · Patient data hosted in AWS Mumbai
The problem

Where Indian hospitals lose leads today.

Three patterns we hear in every operator conversation.

01

Channel chaos.

Meta leads in one tool, Google in another, WhatsApp on a phone the front desk forgot to check. By the time someone notices, the patient has called three other hospitals.

02

The coordinator queue.

A high-intent inquiry on Day 1 sits unanswered until Day 2. Patients don't wait — they convert with whoever responds first.

03

Family-led decisions.

Hospital decisions involve 3+ stakeholders across 30+ days. Generic CRMs treat them as a single lead and drop the thread.

The LeapHealth approach

Four capabilities, one platform.

Built for the realities of Indian hospital chains.

Multi-channel inbox.

WhatsApp, Web, Calls, Email, Meta Ads, Google Ads, Telegram, walk-ins — every channel resolves to one record.

Powered by HealthPro

Instant AI response.

A WhatsApp-native agent answers every inquiry in seconds. Extracts intent, qualifies, routes — without coordinator delay.

Powered by Front Desk AI

Family-aware nurturing.

Patient + spouse + decision-maker linked. The CRM bot runs the multi-week cycle — surgeon-specific, contextual.

Powered by Care Manager AI

Conversion attribution.

Click-to-WhatsApp, lead-form callbacks, Conversion APIs to Meta + Google. Marketing spend gets receipts.

Powered by HealthPro · Opportunity AI
Before vs After

What changes when a patient reaches out.

Before LeapHealth
With LeapHealth
Patient inquires on WhatsApp at 11 PM. Nobody sees it.
AI replies in <10 seconds — qualifies intent, sets context.
Coordinator calls back next day — patient already booked elsewhere.
High-intent, qualified leads only reach the coordinator.
Marketing has no clue which channel converted.
Every booking attributed back to channel, campaign, surgeon.
Customer outcome

What hospitals see in 90 days.

22% → 38%
Lead-to-OPD conversion
< 10s
First-response time after AI deployment
₹3.4Cr
Revenue captured in Q1

The AI handles every patient on Day 1. Coordinators only step in when families are ready to book. We've stopped losing leads to delay.

Centre Head · Apollo Cradle Bangalore
What powers this solution

Built on HealthPro and three AI agents.

Product
HealthPro

WhatsApp-first healthcare CRM. The platform that runs every step.

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AI Agent
Front Desk AI

Always-on conversational agent for booking, FAQ, invoices.

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AI Agent
Care Manager AI

Multi-week nurturing for family-led decisions.

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AI Agent
Opportunity AI

Voice-of-customer + call analysis for opportunity detection.

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Get in touch

Pricing tailored to your hospital chain.

HealthPro and the AI agents adapt to your channel mix and branch count. We deliver category-leading pricing with transparent line items. Tell us what you need; our team responds within one business day.

Submit Inquiry & Schedule Call
One-business-day response
No per-message charges
Volume tiers for chains
Real call, real numbers
FAQ

Common questions before a demo.

How long does implementation take?
2–3 weeks for HealthPro + Front Desk AI to go live. Includes channel onboarding, AI training on your specialties, lead source mapping, team training. Multi-branch chains plan 4–6 weeks.
Do we need to switch our existing WhatsApp Business account?
No. HealthPro connects directly to your existing WhatsApp Business account as an official WhatsApp Business API provider. No phone number changes, no template re-approval, no migration headache.
What channels are supported?
WhatsApp, Web, Calls, Email, Meta Ads, Google Ads, Telegram, SMS, RCS, walk-ins, IVR. Every patient channel resolves to one record.
How does the AI know our specialty mix?
Front Desk AI and Care Manager AI are trained on your hospital's specialties, packages, FAQs, and SOPs during onboarding. Improves with every conversation.
Is patient data safe?
DPDPA-aligned, ISO 27001 certified. Patient data hosted in AWS Mumbai with full localisation, consent management, and audit trails.

See patient acquisition in action.

A 20-minute demo, tailored to your hospital's channel mix and current funnel. Real workflows, no slideware.

Book a Demo