The terms that govern your use of the LeapHealth marketing website, operated by Vappa Customer Technologies Private Limited.
Last updated: 16 June 2026
These Terms of Service ("Terms") are a draft prepared for the LeapHealth marketing website and are intended for review by legal counsel. They set out the terms on which you may access and use the website located at theleaphealth.in (the "Website"), which is operated by Vappa Customer Technologies Private Limited ("the Company", "we", "us" or "our"), the company behind the product brand LeapHealth.
These Terms govern your use of the Website only. Use of the LeapHealth products and services is governed by a separate customer or subscription agreement entered into between the Company and the relevant customer, and not by these Terms. In the event of any conflict between these Terms and such an agreement in relation to the products and services, that agreement will prevail for the products and services.
By accessing or using the Website, you confirm that you have read, understood and agree to be bound by these Terms and by our Privacy Policy. If you do not agree to these Terms, please do not access or use the Website.
If you are accessing or using the Website on behalf of an organisation, you represent that you are authorised to accept these Terms on that organisation's behalf, and references to "you" include that organisation. You must be capable of forming a legally binding contract under applicable law in order to use the Website.
LeapHealth is the product brand of the Company, an AI-first healthcare technology business serving hospitals and healthcare providers in India. The Website is an informational and marketing resource that describes the Company, the LeapHealth platform and its products, solutions and related offerings.
The Website is provided for general information only. Nothing on the Website constitutes an offer to sell, a binding commitment, professional, medical, legal or financial advice, or a guarantee of any particular result. Descriptions of products, features and roadmap items may change at any time without notice and do not form part of any contract unless expressly agreed in a separate customer or subscription agreement.
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable and revocable right to access and use the Website for your own lawful, personal or internal business purposes, such as evaluating the Company's products and services.
You agree that you will not, and will not permit any third party to:
We may suspend, restrict or withdraw your access to all or part of the Website at any time, without notice, where we reasonably consider it necessary, including to protect the Website, our other users or our legitimate interests.
The Website allows you to submit inquiries, request a demo, subscribe to communications or otherwise contact us by submitting information through forms or by email. When you submit such information, you agree that:
Submitting an inquiry does not create any contractual relationship for the supply of products or services and does not oblige the Company to provide a demo, a proposal or any particular response. We handle the personal information you submit in accordance with the Information Technology Act, 2000 and the rules made under it, and as further described in our Privacy Policy.
Please do not submit through the Website any sensitive personal data, patient health records, or confidential clinical information. The Website is not intended for the collection of such information, and you should not rely on Website forms or email to transmit it.
The Website and all of its content, including text, graphics, logos, icons, images, page layouts, design, software and the selection and arrangement of the foregoing (the "Content"), are owned by or licensed to the Company and are protected by copyright, trademark and other intellectual property laws of India and other jurisdictions.
"LeapHealth", the LeapHealth logo, and the names of the Company's products are trademarks of or are used under licence by the Company. You may not use these marks without our prior written consent. Other product, service and company names referred to on the Website may be the trademarks of their respective owners and are used for identification purposes only; such use does not imply any affiliation or endorsement.
Except for the limited right of access granted under "Permitted Use" above, nothing in these Terms transfers to you any right, title or interest in the Website or the Content. All rights not expressly granted are reserved by the Company and its licensors.
The Website may contain links to third-party websites, resources or services that are not owned or controlled by the Company. These links are provided for your convenience only. We do not endorse, and are not responsible or liable for, the content, products, services, privacy practices or availability of any third-party website or resource.
Accessing any linked third-party website is at your own risk, and any dealings you have with a third party are solely between you and that third party. We recommend that you review the terms and privacy policies of any third-party website you visit.
The Website and the Content are provided on an "as is" and "as available" basis, without warranties or conditions of any kind, whether express, implied or statutory, to the fullest extent permitted by applicable law. The Company does not warrant that the Website will be uninterrupted, timely, secure, error-free, or free of viruses or other harmful components, or that any defects will be corrected.
While we take reasonable care in preparing the Content, we make no representation or warranty that it is accurate, complete, current or fit for any particular purpose. The Content may include forward-looking statements and descriptions of features or capabilities that are subject to change.
Any figures, statistics, benchmarks, outcomes, return-on-investment estimates or other metrics shown on the Website are illustrative and indicative only. They are provided for general information, may be based on industry references or model assumptions, and are not guarantees or promises of any particular result. Actual outcomes depend on many factors specific to each organisation, and your reliance on any such figures is at your own risk.
To the fullest extent permitted by applicable law, the Company, its directors, officers, employees, affiliates and agents will not be liable for any indirect, incidental, special, consequential, punitive or exemplary damages, or for any loss of profits, revenue, goodwill, business, data or anticipated savings, arising out of or in connection with your access to or use of, or inability to access or use, the Website or the Content, whether based on contract, tort (including negligence), statute or any other legal theory, and whether or not the Company has been advised of the possibility of such damages.
To the fullest extent permitted by applicable law, the total aggregate liability of the Company arising out of or in connection with your use of the Website will not exceed one thousand Indian Rupees (INR 1,000).
Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law. These limitations relate to your use of the Website only and do not affect any rights or remedies set out in a separate customer or subscription agreement for the products and services.
You agree to indemnify, defend and hold harmless the Company and its directors, officers, employees, affiliates and agents from and against any claims, demands, liabilities, damages, losses, costs and expenses (including reasonable legal fees) arising out of or in connection with:
The Company reserves the right, at its own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with the Company in asserting any available defences.
These Terms and any dispute or claim arising out of or in connection with them, the Website or its subject matter (including non-contractual disputes or claims) are governed by and construed in accordance with the laws of India.
You agree that the courts at Bengaluru, Karnataka, India will have exclusive jurisdiction to settle any such dispute or claim, and you submit to the exclusive jurisdiction of those courts.
We may update or revise these Terms from time to time to reflect changes in our practices, our offerings, or applicable law. When we do, we will revise the "Last updated" date at the top of this page and post the updated Terms on the Website.
Any changes take effect when the updated Terms are posted. Your continued access to or use of the Website after the changes are posted constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.
If you have any questions about these Terms, please contact us:
Vappa Customer Technologies Private Limited
BHIVE Workspace, AKR Tech Park,
Bangalore, Karnataka 560068, India
Email: legal@theleaphealth.in