LeapEngage · Patient Engagement

Reach every patient — on the channel that works.

App push, WhatsApp and email from one engine that already knows the patient — their appointments, visits and preferences — through your HIS. Rich notifications, AI-managed delivery, and proof of what arrived.

Trusted by India's most ambitious healthcare teams
DPDPA-aligned · ISO 27001 certified · Patient data hosted in AWS Mumbai

Patient messages are harder than they look.

Appointment reminders, report alerts, recall nudges — every hospital sends them. Three things quietly go wrong at scale.

Messages that go unseen.

One channel, no fallback: when a push dies on a dead device or a revoked permission, the message simply never arrives.

Costs that climb.

Every reminder on a paid channel adds up. Per-message fees grow with your patient base, whether or not anyone reads them.

A second patient list.

Engagement data kept apart from the HIS becomes a second copy of your patients — one more database to sync, secure and reconcile.

What it does

One engine for every patient touch.

Rich push, campaigns, hospital-event triggers and AI-managed routing — one engine, one audience, every channel.

Rich push, done right.

Images, carousels, countdown timers, action buttons and deep links — with per-language templates and safe personalisation fallbacks.

Campaigns and triggers.

Broadcast to a saved audience, schedule for later, or trigger from real hospital events: before the appointment, after the visit, when a report is ready.

AI-managed delivery.

An AI manager picks the best route per patient per message — free push first, WhatsApp where it earns its cost — with automatic fallback when a device is unreachable.

Proof of delivery.

Sent, delivered, opened, clicked — per message, per device. Delivery health by handset make and OS shows exactly where notifications are being dropped.

How LeapEngage runs

Live inside one app release, in four steps.

From SDK to measured campaigns — no data pipeline to build, because the audience already lives in the platform.

Step 01 · Install

Add one SDK.

iOS, Android and React Native. Ships inside a routine app release; no patient-data sync to build.

Step 02 · Identity

Patients are already there.

Devices link to the customer records your WhatsApp and loyalty programme already use — consent included.

Step 03 · Compose

Compose and target.

Templates with languages, merge fields and preview. Audiences from lists, uploads or live segments.

Step 04 · Measure

Send, measure, improve.

Every send returns a funnel, and every non-delivery is recorded with a reason you can read.

Inside the platform

What only the platform can do.

LeapEngage runs on the same patient record as your CRM, loyalty programme and hospital workflows — and that changes what a message can know.

Knows the patient.

Connected to the HIS, LeapEngage starts with full patient context — appointments, visits, billing, loyalty — from day one.

One consent decision.

An opt-out applies across push, WhatsApp and email together. One record, no replication lag.

₹0 delivery fees.

Apple and Google deliver push free. The AI router sends the free channel first, so paid-channel spend falls as app adoption grows.

No second database.

The audience is the patient list you already have — nothing to mirror, nothing to drift.

Switch without risk.

Already running an engagement provider? LeapEngage proves itself before you move.

Shadow mode.

LeapEngage registers devices and records who it would have reached — while sending nothing. Your current provider keeps sending; no patient gets a duplicate.

Coverage report.

See what share of your installed base LeapEngage can already reach. Move only when the number satisfies you.

Phased cutover.

Traffic shifts 10% → 50% → 100% with delivery compared at every step — and rollback is a setting, not a project.

₹0
Per-notification delivery fee
100%
Of sends have a per-device outcome recorded
10 mn+
Monthly active users served by the engine

Pricing tailored to your hospital.

LeapEngage adapts to your app install base, branch count, channel mix and message volumes. Pricing is transparent — clear line items, no surprise add-ons. Tell us what you need; our team will respond within one business day.

Submit Inquiry & Schedule Call
One-business-day response
No per-message charges
Volume tiers for chains
Real call, real numbers

Common questions before a demo.

Which apps does LeapEngage support?
iOS and Android, including React Native apps — one SDK, one campaign for both platforms.
Do we need to rebuild our app?
No. One SDK ships inside a routine app release. There is no customer-data pipeline to build, because the audience already lives in the platform.
Can it run alongside our current provider?
Yes. Shadow mode registers devices and measures reachability without sending anything, so you can compare before you commit — no patient receives a duplicate.
What patient data does the SDK send?
None. Events identify the install and the action — names, phone numbers and email addresses never travel in the event stream, and consent is checked before every send.
What does delivery cost?
Push notifications are delivered free by Apple and Google. The AI router prefers the free channel wherever it converts, and reserves paid channels for messages that need them.

Put every patient one tap away.

A 20-minute demo tailored to your hospital — rich push, AI-managed delivery and proof of delivery, on your real channel mix and message volumes. No slideware.