Opportunity AI · A LeapHealth AI Agent

Recover revenue your team walks past daily.

Built for hospital revenue teams, Opportunity AI finds due health-checks, pending procedures, and unused packages, then routes each to a coordinator.

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Trusted by India's most ambitious healthcare teams
DPDPA-aligned · ISO 27001 certified · Patient data hosted in AWS Mumbai
What changes when Opportunity AI is on duty
+34%
Recovered recall revenue
< 10s
To surface an action
2.1×
Return on coordinator time
The problem

What Opportunity AI removes from your team.

01

Recalls go cold.

An annual master health-check is due, the patient never gets the call, and they book the same package at a competitor six weeks later.

02

Paid sessions unused.

A family bought a ten-session physiotherapy package; four sessions sit unredeemed past validity, written off as revenue the centre already earned but never delivered.

03

Advice without follow-through.

A doctor advises an MRI and a review visit; the note closes, no coordinator picks it up, and the procedure quietly never gets scheduled.

Scope of work

Tasks Opportunity AI takes over from your team.

The repetitive human moments this agent absorbs — so coordinators focus on the work that needs a person.

Detect
Scan due recalls Flag pending procedures Find lapsing packages Spot lapsed follow-ups Rank opportunity value
Route
Assign to coordinator Brief with context Set follow-up date Tag by centre
Recover
Draft recall message Send WhatsApp nudge Offer slot to book Log outcome to CRM

Hands off to a human when a patient asks a clinical question, declines twice, or disputes a charge — the action is handed to a human coordinator.

How it works

Four capabilities, one agent.

Read every record.

Opportunity AI scans visits, prescriptions, test requests, and package balances across HealthPro to find care that is due, advised, or paid for but undelivered.

Touches: HealthPro · EMR · Leap OS

Rank by value.

Each opportunity is scored by likely revenue and how overdue it is, so coordinators work the highest-value recalls and upgrades first instead of a flat list.

Touches: HealthPro · Leap OS

Route to the right desk.

Actions go to the correct coordinator by centre, department, or doctor using assignment rules, each one briefed with the patient context needed to make the call.

Touches: HealthPro · WhatsApp

Nudge and close.

It drafts the recall message, sends a WhatsApp slot offer, and logs the booking or decline back to the lead record so nothing is worked twice.

Touches: WhatsApp · HealthPro · Loyalty
Before vs After

What changes when Opportunity AI is in the loop.

Before LeapHealth
With Opportunity AI
A due master health-check sits unnoticed until the patient books elsewhere.
Opportunity AI flags the due check and a coordinator calls within the day.
Four paid physiotherapy sessions expire unredeemed and quietly written off.
The agent surfaces the lapsing package so the centre books the remaining sessions.
A doctor-advised MRI closes in the note and never gets scheduled.
The pending procedure is routed to a coordinator who books the scan.
Coordinators guess who to call from a flat, unranked spreadsheet.
They open a queue ranked by revenue and how overdue each action is.
Customer outcome

We always knew we were losing recall revenue; we just could not see it in time. Now my coordinators open a ranked list every morning and work it, and the recovered package and procedure revenue is real money we used to leave on the table.

Revenue Head · Multi-speciality hospital, Bengaluru · Illustrative
Get in touch

See the revenue you are leaving uncollected.

Send us a sample of your recall and package data and we will show you the opportunity value sitting in it. Tell us what you need; our team responds within one business day.

Submit Inquiry & Schedule Call
One-business-day response
No per-message charges
Volume tiers for chains
Real call, real numbers
FAQ

Common questions before a demo.

How long until Opportunity AI is live in our centres?
Most hospitals are running in two to four weeks. Week one connects HealthPro and maps your centres and coordinators; the rest tunes the value scoring and routing rules to how your team already works.
Does it work with our existing HIS and tools?
Yes. It reads from HealthPro and your EMR, sends through WhatsApp and email, and writes outcomes back to the CRM. Where you run another HIS, we connect over API or scheduled file sync.
Where does our patient data live and how is it secured?
Data stays in India on AWS Mumbai. Our setup is DPDPA-aligned, ISO 27001 certified, with role-based access, tenant isolation, and full audit logging of every action the agent takes.
Can it message patients in regional languages?
Yes. Recall and follow-up messages go out in the patient's preferred language, including Hindi, Kannada, Tamil, Telugu, and others, using approved WhatsApp templates so tone stays consistent across centres.
Does it contact patients on its own or wait for staff?
You choose per action type. It can auto-send routine recall nudges within approved templates, or hold every action for a coordinator to review first. Clinical questions and disputes always go to a human.

Put Opportunity AI on your revenue desk.

We will run it against your own recall and package data and show you the recoverable value before you commit. Real workflows, no slideware.

Book a Demo